Tell us what it is doing
Book online in about two minutes, or walk in without an appointment. Describe the symptom rather than the repair, it is more useful to us.
MacBook Pro 14-inch (M2 Pro/Max) diagnostic in Dublin
More than one symptom, or a fault that comes and goes, worked out properly before anybody quotes you for a part.
Your price€30Usually while you wait
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
MacBook Pro 14-inch (M2 Pro/Max), from 2023, with a 14.2 inch Liquid Retina XDR, mini-LED display and the M2 Pro or M2 Max chip. It carries MagSafe 3, three Thunderbolt 4, HDMI, SD card and headphone and it unlocks with Touch ID in the power button. There is an aluminium frame. Nothing on the outside tells it from the M1 Pro 14-inch. About This Mac, or the number under the case, is the only way. Ireland gets the A2779.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
What a diagnostic actually fixes.
- Several things wrong at onceOften one cause with several symptoms, which is exactly what a diagnostic is for.
- It comes and goesThe hardest kind to quote blind, and the one most likely to get the wrong part fitted.
- It got worse after a repair somewhere elseWorth looking at properly rather than repeating the same repair.
- You do not know what is wrongPerfectly normal. Describing what it does is more useful to us than naming a repair.
- It works, then it does not, with no patternAn intermittent fault is the hardest thing to price without looking, which is exactly what this is for.
- You want to know whether it is worth repairing at allA fair question and a common one. We will tell you when the answer is no.
Before you spend anything
Is it definitely a hardware fault?
A diagnostic is not a repair, it is the step that stops you paying for the wrong one.
IfOne clear symptom and an obvious cause
You probably do not need this. A cracked screen or a tired battery is priced on its own page and can be booked directly.
IfIt went in water at any point
Book the liquid damage assessment instead. It is a different process and looks for different things.
IfIt is a work phone and downtime matters
Tell us when you book. We look at those first and tell you early if it is going to take longer than a day.
IfYou already know exactly what is wrong
Then book the repair rather than the diagnostic. There is no reason to pay for a step you do not need, and the repair price already includes the checking.
IfIt has been in water
That is a liquid damage assessment rather than a standard diagnostic, and it is a different piece of work.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Two tiers, and you choose knowing which is which: a genuine Apple service part where one is made for this component, or premium aftermarket where none is. The warranty is 360 days on either.
The words genuine and Apple certified mean something specific and we only use them when they are true of the part in front of us. Anything else is described as premium aftermarket, plainly.
What the €30 includes
- A full inspection on the bench, free
- A written answer on what has failed
- A price before any work happens
- No fee if we cannot fix it
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
Diagnostics from €25. A clean-up check is free.
A collection and return across Dublin can be added when you book. The repair price and the warranty are the same either way.
How we do it
From the counter to back in your hand.
Diagnostic
Before a part is ordered we establish what has really gone wrong. It is free, and it is the reason people do not leave here having paid for the wrong thing.
You approve the price
You get the exact figure before any work starts. Nothing else happens without asking you first.
The repair is carried out
It stays in the shop. The work is done on our own bench by the technicians who do it every day of the week.
Bench testing
The repaired function and the things around it are checked before we call you.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Power, charge and battery health
The three things that explain most faults before anything is opened.
Display, touch and every sensor
End to end, because a fault in one often points at something else entirely.
Cameras, speakers and microphones
All of them, so nothing turns up as a surprise a week later.
Ports and buttons
Including the ones you did not mention, since damage rarely lands in only one place.
Will my data be safe?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
What about the water resistance?
After any repair, ours included, work on the assumption that the device is no longer water resistant.
The rating on the box was measured once, on a sealed unit, in controlled conditions. It was never a promise about the device three years later. Adhesive hardens, seals compress and a single drop can break the seal without leaving a mark you would notice.
We reseal with fresh adhesive and it does a real job: rain, splashes and a wet counter are all fine. A submerged phone is not, and we would rather say that plainly than let you find out.
If yours goes near water regularly, say so at the counter and we will tell you what the adhesive covers and what it does not.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is from €25, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other MacBook Pro 14-inch (M2 Pro/Max) repairs.
Asked all the time
MacBook Pro 14-inch (M2 Pro/Max) screen questions.
€30, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Usually while you wait. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
A clean-up check is free. Any other diagnostic on the MacBook Pro 14-inch (M2 Pro/Max) is from €25, and you are told the cost before it starts. No additional paid work happens without your approval.
No. The diagnostic is from €25, you get told what has failed and what it costs, and there is no fee if we cannot fix it.
Usually while you wait for the straightforward ones. An intermittent fault sometimes has to be left running for a few hours to catch it, and we will tell you at the counter if that is likely.
Then you pay nothing and take the phone away knowing what is wrong with it. That is a legitimate outcome and it happens often.
No. It is free, it is honest, and there is no fee if we cannot fix the device.
Usually the same day. Where a fault only shows itself under load we sometimes need to leave the device running, and we tell you that at the counter.
Only with your say-so. You get the cause, the price and the option to say no before any paid work starts.
Then that is what we tell you, and you pay nothing. We would rather lose a repair than sell one that does not make sense.
We test the device against the symptoms you describe, open it if we need to, and identify the actual fault rather than the obvious one. You get told what is wrong, what it costs and how long it takes, and you decide from there.
Yes, and there is no obligation to go ahead. If you decide not to repair it, you take it away and pay nothing.
Both. A lot of MacBook faults that are quoted as a full logic board elsewhere are a single component, and we repair at that level under a microscope. It is usually a fraction of the cost of a board swap.
Card or cash at the counter when you collect. You get a firm price before any work starts, and it does not change unless we find something else and you agree to it first.
No. The diagnostic is from €25 whether you go ahead with the repair or not, and that is true for the quick check at the counter and the longer one on the bench.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. Diagnostics from €25, no handling charge.
Trusted in Dublin
Customer reviews
Caz is a legend gave me a good deal looked after me good fella thanks mate
Excellent phone shop in drumcondra I have been inn few times best mobile phone repair shop in Dublin.
Excellent staff helpful solved my phone problem just in few minutes at iMend drumcondra branch. Very professional phone repair shop in Dublin 3 highly skilled and experienced repair well recommended mobile phone shop
Excellent customer service regular customer Will highly recommend this Imend mobile phone shop Drumcondra branch.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Best place to get phones fixed and to buy new phones , prices are the best part . Lot of random people sell phones online but this shop is the cheapest and most reliable. Highly recommend
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your MacBook Pro 14-inch (M2 Pro/Max) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Diagnostic