Microsoft Surface Laptop Overheating & Cleaning in Dublin

Usually same day. Carried out at our Drumcondra workshop and bench-tested before it goes back in your hands.

PriceAfter free diagnosticWe confirm the exact price before any work begins. If we cannot fix it, you pay nothing.
Mon to Sat 10 to 6
Microsoft Surface Laptop
360-day warranty Most phone repairs in 15 to 45 minutes No fix, no fee Data-safe repairs

Is this the right repair?

Book this if you are seeing any of the following on your Microsoft Surface Laptop.

  • Fans loud constantly
  • Shuts down under load
  • Hot to touch
  • Performance throttling

Not sure, or more than one fault? Our technicians confirm the cause with a free diagnostic before any work starts.

What the price includes

  • Full internal clean
  • Thermal paste renewed where applicable
  • Temperature tested under load

No additional paid work is carried out without your approval. If we find something else, we explain it and confirm the cost first.

Two ways in

Walk in, or we collect it.

Walk in

  • 4 Richmond Road, Drumcondra, Dublin 3
  • No appointment needed during opening hours
  • Same-day service on most phones, depending on device health
Opening hours and directions

Collection and return

  • Door to door across Dublin, Monday to Friday
  • Usually 2 to 4 working days
  • Tracked, with the same 360-day warranty
Book a collection
Asked all the time

Common questions.

We quote the Microsoft Surface Laptop after a free diagnostic, because the price depends on what we find. No fix, no fee, so if we cannot repair it you pay nothing.

Usually same day. If a part needs ordering we tell you at the counter, before you commit.

On a laptop or console that is almost always dust packed into the heatsink, plus thermal paste that has dried out after a few years. Both are serviceable. Left alone the heat shortens the life of everything around it.

That points at the battery or something drawing current it should not. Worth a free diagnostic rather than waiting, particularly if it is also losing charge quickly.

Yes, and it is worth saying so at the counter, because a previous repair changes where we look first. Bring any screws or parts you were given back.

Walk in. We are at 4 Richmond Road, Drumcondra, Dublin 3, open Monday to Friday 9am to 6pm and Saturday 10am to 5pm. Closed Sunday. You can also book online and we will confirm a slot, or ask us to collect the device anywhere in Dublin, Monday to Friday.

Often, and cheaply. Moving a machine that still has a mechanical hard drive onto an SSD and adding memory is the single biggest change you can make to an older laptop, and it costs a lot less than replacing it.

That depends on what the device is worth and what the repair costs, and we will tell you honestly when the sums do not work. Turning away a job we could have charged for is the reason people come back.

Yes, with collection across Dublin, an invoice rather than a counter payment, and a single contact rather than a queue. There is a page for that with the details.

Dell, HP, Lenovo, Acer, Asus, Microsoft Surface and most others. Screens, batteries, keyboards, charging ports, storage upgrades and clean installs. If it is an unusual model we will check parts availability before you commit.

For most screen and battery work, 15 to 45 minutes, and people wait in the shop. Anything that has to come apart further, or that we want to run for a while before handing back, we tell you the day rather than guess at an hour.

4 Richmond Road, Drumcondra, Dublin 3, D03 FX52, a few minutes from Drumcondra train station and on several bus routes into the city. There is parking on the road outside.

iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.

What you are paying for

Over a decade of the same job.

An independent shop on Richmond Road that has been repairing phones, tablets, laptops and consoles for the same city for more than ten years.

Most repairs while you wait

15 to 45 minutes covers the majority of phone screen and battery work, because the parts are on the shelf.

Tested before it goes back

Cameras, sensors, buttons, speakers and a real call. A fitted part is halfway, not finished.

360 days of cover

On the part and on the workmanship, at every price tier. Same fault back, same repair, no charge.

Free to find out

The diagnostic costs nothing whether you go ahead or not, and there is nothing to pay if we cannot fix it.

The order of things

Diagnose first, quote second.

Describe the symptom

You do not need to know what the part is called. What it does, when it started and whether it was dropped or got wet tells us most of it.

Plain terms are fine

The device gets tested

Every one is checked before a price is given, so nobody pays for a component that was working the whole time. Nothing is opened without your say-so.

Nothing to pay

Fixed, checked, handed back

Buttons, cameras, sensors, speakers and a real call, tested before it leaves. Then 360 days of cover on the part and the work.

Tested end to end
Trusted in Dublin

Customer reviews

Excellent service, extremely helpful and efficient. My laptop screen was fixed within a day, the staff were very brilliant. I would highly recommend

sarah mcnamaraTrustpilot

Very helpful and friendly staff . They fixed our laptop issues within 2 working days . The best place to fix your phone or laptop around town . I highly recommend it .

Leticia SemensatoTrustpilot

Fast, reliable, and affordable fixes! They repaired my laptop quickly and did a great job. It was also a very reasonable price and I would definitely come back. Awesome pople!

David MaclannenGoogle

Bought a phone at imend, Drumcondra, near DCU. What could have been a difficult experience for an untechical minded person like myself was made so easy by the very helpful staff member who ensured my phone was up and running smoothly with everything working well before I left the shop.

Maureen O'DwyerTrustpilot

Imend phone repair shop near me Excellent service

Anne HamellTrustpilot

This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.

FranTrustpilot

All reviews

The numbers

Counted across four platforms.

1,442 on DoneDeal

1,404 on Adverts.ie

Added up rather than rounded up. 4,017 in total.

Get your Microsoft Surface Laptop working again.

Walk in to Drumcondra, or book online in two minutes and we will confirm your slot.

Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic