Tell us what it is doing
Two minutes online, or straight in the door at 4 Richmond Road. The more you can say about when it started, the faster we get to the cause.
iPad Pro 13-inch (M4) water damage treatment in Dublin
A phone that has been in water, cleaned and assessed before anything is replaced, because corrosion carries on long after the phone has dried.
Your price€140Assessed first, then quoted
Mon to Sat 10 to 6
Includes the part, fitting, testing and the 360-day warranty. VAT included, and confirmed with you before anything is opened.
4,017+ reviews on Google, DoneDeal, Adverts.ie and Trustpilot
The iPad Pro 13-inch (M4) came out in 2024, with a 13 inch Ultra Retina XDR tandem OLED with ProMotion display and the M4 chip. Charging is over USB-C with Thunderbolt and it unlocks with Face ID. There is an aluminium frame. The thinnest iPad Apple has made, with the front camera on the long edge rather than the short one, and the first iPad screen to use OLED. The one sold in Ireland is A2925.
360-day warranty
Most phone repairs in 15 to 45 minutes
No fix, no fee
Data-safe repairs
What this fixes
Why people book a water damage treatment.
- The speaker is muffled or cracklingWater in the speaker mesh. Sometimes it clears, often it has already taken the driver.
- It charges intermittently since the spillCorrosion in the port. Charging a corroded port makes it worse quickly.
- It behaved fine and then started restartingClassic delayed corrosion, usually one to three weeks after the event.
- It works now and it went in last weekThe most deceptive outcome there is. Corrosion started the moment it got wet and it does not stop on its own.
- It has started restarting weeks laterDelayed corrosion catching up. Tell us when it happened, because it changes where we look.
- The camera is fogged from insideMoisture behind the lens. It rarely dries out and it usually means the module.
Before you spend anything
Is it definitely the liquid?
Liquid damage is the one repair where what you do in the first hour matters more than what we do afterwards.
IfIt is wet right now
Turn it off and leave it off. Do not charge it, do not press the buttons, and do not put it in rice. Rice does nothing but hold moisture against the phone. Bring it in as soon as you can.
IfIt went in salt water or anything sugary
Treat it as urgent. Salt and sugar are far more aggressive than clean water and the window before permanent damage is much shorter.
IfIt got wet weeks ago and has only just started misbehaving
That is corrosion catching up and it is still worth assessing. Tell us when it happened, because it changes where we look.
IfYou need what is on it more than the phone itself
Say so first. If data matters more than the handset we work in a different order, and starting the wrong way round can cost you both.
IfIt is wet right now
Turn it off and leave it off. No charging, no button pressing, and no rice. Rice does not draw moisture out of a sealed device, it just holds the phone somewhere humid while corrosion carries on.
If you are not sure which of these you have, that is what the free diagnostic is for. It costs nothing and it is the step that stops people paying for the wrong repair.
What parts do we fit?
Genuine Apple service parts where they exist for the component, and premium aftermarket where they do not. You are told which one your repair uses before you agree to it, and the 360-day warranty is the same either way.
Nobody here will call a part original when it is not. If what fits your tablet is premium aftermarket, you hear that word at the counter rather than reading it on a docket afterwards.
What the €140 includes
- Full disassembly and inspection of the board
- Ultrasonic cleaning of affected components
- A written assessment of what is recoverable before anything is charged for
- The cost of the assessment taken off the repair if you go ahead
Nothing extra gets done and charged for without you saying yes to it. Where the diagnostic turns up a second fault, the work stops there and you hear the price before it goes any further.
If getting here is the problem, we collect and return across Dublin from Monday to Friday. It costs the same repair price and carries the same 360-day warranty.
How we do it
From the counter to back in your hand.
Free diagnostic
We confirm what has actually failed before anything is ordered or opened. It costs nothing and it is the step that stops people paying for the wrong repair.
You approve the price
You hear the number first. If it is not worth it to you, that is a perfectly good answer and it costs you nothing.
The repair is carried out
Carried out here in Drumcondra rather than sent away, by people who do this repair daily.
Bench testing
Nothing is handed back untested. The repaired part and its neighbours are all checked first.
Back in your hands
Yours again, from the counter or by courier, with 360 days of cover on the part and the work.
Before it goes back
What we test every time.
A repair is not finished when the part is fitted. It is finished when the things around it have been checked.
Every function afterwards
Cameras, speakers, microphones, charging and sensors, since liquid does not respect one component.
Every port and every button
Because corrosion spreads to whatever it can reach, not only to the part you noticed.
Charge and discharge under load
A board that behaves at rest can fail the moment it is asked to do something.
Cameras, speakers and microphones
All of them are moisture-sensitive and all of them are checked before it goes back.
Is anything on the device at risk?
We are replacing a part, not reading a phone. Your photos, messages and accounts are not something this job touches.
The one place it comes up is testing. A repair is not finished until it has been used, and using a locked device means a passcode. You are welcome to withhold it, and we will tell you which checks that leaves undone rather than quietly skipping them. A passcode you do give us lives on a paper docket that gets shredded, never in a database.
Back it up first if you can. A device that has taken a knock has had its storage shaken whether or not anything looks wrong, and a backup is free insurance against the day that matters.
Is it still water resistant afterwards?
Treat the phone as no longer water resistant after any repair, including ours.
Apple's IP68 rating is measured on a brand new, factory sealed phone under controlled laboratory conditions. It is not a permanent property of the device. The seal degrades with age, heat and everyday knocks long before anybody opens it.
Opening a phone means cutting through that seal. We refit the display with fresh adhesive, which restores a physical seal and keeps ordinary splashes and rain out. What we will not do is tell you it is back to IP68, because we have no way to test that and neither does any independent shop in Ireland.
If your phone lives near water, say so when you book and we will talk you through what the adhesive does and does not cover.
The 360-day warranty
Every completed repair is covered for 360 days on the part and the workmanship. If the display we fitted fails, or the fitting was at fault, we put it right at no charge.
What it does not cover is a new accident. A phone dropped again after the repair, fresh physical damage, liquid damage, or a fault in a part we did not touch, all sit outside it. That is the same limit any honest repair warranty has.
No fix, no fee. The diagnostic is free, and if the repair does not happen you pay nothing.
Three ways to get it to us
- Walk in to Drumcondra4 Richmond Road, Dublin 3. No appointment. Mon to Sat 10:00 to 18:00, closed Sunday. Most phone screens and batteries done in 15 to 45 minutes while you wait.
- We collect and returnDoor to door across Dublin, Monday to Friday, usually 2 to 4 working days. The repair takes the same time; the courier is the difference.
- Send it in yourselfPost it to the shop with a tracked, insured service and a note with your number. We cannot cover a parcel in transit, and that is the honest trade-off for the route existing.
Same repair price and the same 360-day warranty on all three. The only thing that changes is how the device travels.
More for this model
Other iPad Pro 13-inch (M4) repairs.
Another model
Water damage treatment for other iPad models.
Asked all the time
iPad Pro 13-inch (M4) screen questions.
€140, including the part, the fitting, the testing and the 360-day warranty. VAT is included. You get that figure confirmed before anything is opened, and if we cannot repair the phone you pay nothing.
Assessed first, then quoted. If the diagnostic turns up something else, or a part has to be ordered, we tell you before you commit rather than after.
Often yes. Corrosion is progressive rather than instant, and phones arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it actually stands.
Because nobody can see inside a wet phone from the counter. Two phones from the same sink can need a clean and a new board. We charge for the assessment, tell you what we found, and take that cost off the repair if you go ahead.
Often yes. Devices arrive here working weeks after a soaking and are still recoverable. The assessment tells you where it stands and it costs nothing to find out.
Because corrosion carries on afterwards in ways nobody can predict. A warranty on it would be a promise we could not keep, and no honest shop offers one.
Often, and it is worth saying that is the priority before we start rather than after.
iMEND is an independent repair service. Brand and model names are used only to describe the devices we repair. We are not affiliated with, endorsed by or an authorised service provider for any manufacturer.
Why bring it here
An independent workshop, not a kiosk.
We are a dedicated repair bench in Dublin 3. That means we take on work authorised channels turn away, and we tell you honestly when something is not worth fixing.
Diagnosed, not guessed
Every device is tested before we quote, so you are not paying for a part that was never the problem.
Parts that last
Genuine or OEM-grade components chosen for your model. We tell you which is going in before we start.
Your data stays yours
Hardware-only repairs. We never read, copy or move anything on your device.
No fix, no fee
If we cannot repair it, there is nothing to pay. No diagnostic fee, no handling charge.
Trusted in Dublin
Customer reviews
The team are absolutely fantastic. Extremely knowledgeable and helpful. I thought my ipad was unsalvageable but now it is brand new! They took the bend out and replaced the really badly cracked screen and it works perfectly. Can't recommend imend Drumcondra enough!
I left my phone in to be repaired I received a price for repair which was very fair and was actually charged less when I collected the phone I was very pleased with the service and would highly recommend this shop
This was my second time back to Imend. Great friendly guy working there and extremely helpful. Phone was repaired very quickly and its like brand new. Only too happy to recommend Imend.
Best phone shop in dublin just came from polland bought my new phone good service. Imend.
Great shop, very good deals , first time I came here very good service, highly recommend this imend drumcondra store.
Helpfull staff well recomended
Trusted in Dublin
4,017+ five-star reviews.
Over a decade in Drumcondra. 10,000+ repairs.
Get your iPad Pro 13-inch (M4) screen fixed today.
Walk in to Drumcondra without an appointment, or book online and we will have the part ready.
Book a repair 24/7 · No fix, no fee · 360-day warranty · Free diagnostic